1. Introduction

BIOPRIME (“we,” “us,” or “our”) operates as a B2B dental laboratory providing high-quality dental restorations and related services. These Terms and Conditions (“Terms”) outline the rules and regulations for the use of our services and products.

2. Acceptance of Terms

By accessing our website and placing an order, you (“Client”) agree to be bound by these Terms. If you do not agree with any part of these Terms, you must refrain from using our services.

3. Services and Products

BIOPRIME offers a range of dental restorations, including but not limited to Porcelain Layered Zirconia, Monolithic Zirconia, E.max Crowns, Porcelain Fused to Metal Crowns, Full Cast Crowns, Temporary Crowns, Maryland Bridges, Composite Crowns, Partial Dentures, Clear Partial Dentures, Screw Retained Crowns, Cast Metal Bars, Surgical Stents, and Toronto Bridges.

4. Orders and Payments

  • Order Placement: Orders can be placed through our website, via email, or by contacting our sales team directly.
  • Payment Terms: Payments are due at the time of order placement unless otherwise agreed upon in writing. We accept [list accepted payment methods, e.g., credit cards, bank transfers].
  • Pricing: All prices are subject to change without notice. Prices displayed at the time of order placement are the prices that apply to that order.

5. Delivery and Shipping

  • Turnaround Time: Standard turnaround time is typically between 3 to 5 business days, depending on the complexity and volume of the order. Expedited services are available upon request.
  • Shipping: We ship to various locations globally. Shipping costs and delivery times may vary based on destination and order size.
  • Risk of Loss: Title and risk of loss for products pass to the Client upon delivery to the carrier.

6. Returns and Refunds

  • Eligibility: Returns are accepted for defective or damaged products only. Please inspect your order upon receipt and notify us within [number] days of delivery.
  • Process: To initiate a return, contact our support team with your order details. Approved returns will be processed, and refunds or replacements will be provided as applicable.
  • Non-Returnable Items: Customized products and materials tailored to specific orders are non-returnable unless defective.

7. Intellectual Property

All content, including but not limited to text, graphics, logos, and software, is the property of BIOPRIME or its licensors and is protected by intellectual property laws. Unauthorized use or reproduction of any materials is prohibited.

8. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of business. This obligation remains in effect even after the termination of the business relationship.

9. Limitation of Liability

BIOPRIME shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use or inability to use our products or services. Our total liability shall not exceed the amount paid by the Client for the affected products or services.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

11. Changes to Terms

BIOPRIME reserves the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on our website. It is the Client’s responsibility to review these Terms periodically for updates.

12. Contact Information

Address: 148 ave T Side C, Brooklyn NY 11223

Email: [email protected]

Phone: (347) 957-5056