Frequently Asked Questions
Welcome to BIOPRIME’s FAQ section. Here, you’ll find answers to common questions about our dental restoration products, ordering process, and support services. If you need further assistance, our team is here to help.
We specialize in a wide range of dental restorations, including Porcelain Layered Zirconia, Monolithic Zirconia, E.max Crowns, Porcelain Fused to Metal Crowns, Full Cast Crowns, Temporary Crowns, Maryland Bridges, Composite Crowns, Metal Partial Dentures, Acrylic Partial Dentures, Clear Partial Dentures, Screw Retained Crowns, Cast Metal Bars, Surgical Stents, and Toronto Bridges. Our diverse portfolio ensures that we can meet the specific needs of your laboratory and patients.
Our zirconia products are crafted from high-grade, biocompatible zirconia, ensuring exceptional strength and durability. We use both layered and monolithic zirconia options to provide flexibility in aesthetics and functionality, tailored to meet your clinical requirements.
Absolutely. We offer customized material solutions to align with your laboratory’s specific needs. Whether you require particular shades, translucencies, or material compositions, our team works closely with you to deliver products that perfectly match your clinical standards and patient expectations.
Placing an order is easy! You can submit your order through our website using the contact form, email us directly at info@bioprimedental.com, or call our sales team at (347) 957-5056. We are here to assist you with any customization or specific requirements you may have.
Our standard turnaround time is between 3 to 5 business days, depending on the complexity and volume of your order. For urgent needs, we offer expedited services to ensure you receive your restorations promptly. Please contact our support team for specific timelines related to your order.
Yes, we provide international shipping to various regions. Shipping costs vary based on destination, order size, and urgency. To get an accurate quote, please contact our sales team with your order details and shipping address, and we will provide you with the best available options.
We offer comprehensive support, including technical assistance, product training, and personalized customer service. Our team is dedicated to helping you integrate our products into your workflow effectively, ensuring you achieve optimal results and efficiency in your practice.
If you encounter any issues with your order, please reach out to our support team immediately via email at info@bioprimedental.com or call us at (347) 957-5056. We are committed to resolving any problems promptly to ensure your satisfaction and smooth operation.
Yes, we provide training and resources to help you and your team effectively use our products and technologies. Whether you need in-depth training sessions or quick guides, our support team is here to ensure you are fully equipped to utilize our solutions to their fullest potential.